In order to ensure the interests of buyers, this platform hereby lists the goods warranty policy clear, convenient for buyers to record reference before purchase, this platform has been operating for 7 years, education offers experienced, this platform also as other e-commerce platforms of the incoming channel, favored by many e-commerce platform merchants, but also welcome docking.

In order to ensure the interests of buyers, this platform hereby lists the platform goods warranty policy clear, convenient for buyers to record reference before purchase.

Due to the nature of virtual goods, non-email account password normal login problems, goods once soldnon-exchangeable and non-refundableAll items come with a warranty.

Our mid to high end US mailboxes and Vietnam Africa Europe customized mailboxeslifetime useThe mailboxes are brand new with no record of use, and you are free to contact the university to verify the expiration date of the mailboxes.Unilateral change in policy login restrictions by the university caused by [Mailboxes cannot be logged in, mailboxes are deleted and disabled] The following is expressed as "overturned".(math.) genusas a standard for after-sales warranties.Major natural disasters school closures and other unexpected force majeure factors are not included in the scope of the sale.

Dear friends with American mailboxes, after applying for education offer products, it is recommended to unbundle edu mailboxes and replace them with your own private mailboxes, because edu mailboxes are only used to apply for education offers, and it is not recommended to do the main private mailboxes, after all, you are not American, so as to avoid that edu can't be used, which will cause you to be unable to use the education offer products.

After-sales processing for work order processing, edumark.net website top have submitted a work order, submit a detailed description of their edu mailbox and receipt of mailbox and problem description, maintenance personnel will be in accordance with the after-sales warranty policy unified every Saturday and Sunday to respond to the processing.

What's a rollover?

Some netizens use the mail system of American edu mailbox to log in the third party mass mailing software for junk advertisement fraud commercial mail mass mailing, which seriously affects the safety of school system, the school will deactivate some abnormal accounts and also will be misused for some normal users. Some schools will add login restrictions such as IP client due to policy modification.

What is a warranty?

Is a fixed period of time to ensure that there is no problem with the quality, if there is a problem, the guarantee provides a solution to the meaning of the warranty is the quality of the product guarantee, is any product should have the basic attributes. And can not think that the warranty is to provide a lifetime warranty. If you lose your account password and need assistance in retrieving it, or if you need to verify your educational offer.

Specific policies

1. High-end U.S. education mailbox after-sales warranty time is 6 months, warranty period turnover make up any U.S. edu mailbox, not specified; warranty period outside 1 year outside turnover make up other non-U.S. countries customized username edu mailbox.
2. Mid-range U.S. education mailbox 1 month after sale, warranty period rollover replacement Vietnam custom username edu mailbox, out of warranty Vietnam random.
3. Standard model US education mailbox 1 month after sale. Replacement Vietnam international random username edu mailboxes for any rollover inside or outside the warranty period.
4. Vietnam Europe Africa edu mailbox random username warranty half a year, custom username use time lifetime, 1 year warranty.
5. Title for the account category of non-mailbox goods due to the individual nature of the different, specific and customer service to communicate.
6. The actual amount paid at the time of purchase will not be accepted inside or outside of the warranty period to make up the difference in price for the replacement of other series of goods.
7. Because different models of foreign mailboxes docking foreign channels are different, so the after-sales warranty does not accept to make up the difference in the form of replacement of new mailboxes.
8. After the price adjustment for random Vietnam usernames on December 10, 2021, all random usernames Vietnam mailboxes purchased after 15:00 minutes on December 10 will be used for life, and random usernames before the 10th will be valid for 1 year.
9. edu mailbox additional OneDrive and Google cloud disk function, because the platform does not have foreign authority, so no warranty for the cloud disk, if the cloud disk needs, please buy OneDrive cloud disk 1T permanent account goods separately. Such as the United States Vietnam edu mailbox OneDrive
10. Currently Vietnam Europe Africa administrator for this platform, the use of time and the official purchase of the platform survival time is the same, in case of closure and other uncontrollable factors, the user assumes the risk.
11. A single purchase of less than $50 is a universal product, and no technical support is provided after 1 year.

specify

1, high-end U.S. edu education mailbox type B is more special, the warranty period inside and outside the replacement of the lifetime Vietnam customized user name.

2、The title of the mailbox indicates that so-and-so special series, which is only guaranteed for specialized educational offers, and the special series is not indicated, which is only guaranteed for the educational mailbox itself.

typical example: The US series of mailboxes partially support jetbrains, but in the event that jetbrains is blocked and unavailable at a later date, jetbrains is not covered by the after-sale warranty.

3、After-sales only for the purchased goods, after-sales of new goods do not do repeated after-sales, only after-sales once.

See this article of other third-party merchant platform can be carried, as long as the user can provide a guaranteed service to create a good Internet environment, this platform are welcome to carry.